Destava

Customer Service & Collections Specialist

Selina Finance is hiring for Customer Service & Collections Specialist in Manchester, Manchester, United Kingdom. Mid level. First seen October 31, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Selina Finance
Where
Manchester, Manchester, United Kingdom
Level
Mid
First seen
October 31, 2026
Listed via
Recruitee

What the posting says

You will be our subject matter expert for customers experiencing temporary or long-term payment difficulty across our secured (second charge) and unsecured products, while also supporting day-to-day servicing enquiries when needed. This is not purely an operational role. You will own our arrears, forbearance and recoveries journeys end to end designing, documenting and continuously improving how customers move through them. You will also support QA and coach junior team members to deliver good forbearance outcomes for our customers. Although this role does not currently have direct line…

Read more and apply on Selina Finance's site

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