Member Service Supervisor

Company

Self-Help Services

Where

IL-Oak Park

Level

Manager

Pay stated

$27.25–$29.32 an hour

First seen

November 11, 2026

Listed via

Workday

What the posting says

Perform research to resolve problems. - Be responsible for on-the-job training of new MSRs, providing general performance input to the management of the branch. - Provide feedback to management on the production and goals of other MSRs. - Coach and track all MSRs on promoting products and service skills. - Make safety-related decisions, especially in emergencies, when members or staff may be in harm’s way. - Conduct staff meetings, including training and/or providing regulatory or processes updates. Models great customer service for staff. - Complete self-assessments or ensure they are…

Read more and apply on Self-Help Services' site

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