Destava

Senior Support Specialist (L2 Support Personnel)

Safetrust is hiring for Senior Support Specialist (L2 Support Personnel) in Ho Chi Minh City, HCMC. Senior level. First seen September 17, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Safetrust
Where
Ho Chi Minh City, HCMC
Level
Senior
First seen
September 17, 2026
Listed via
BambooHR

What the posting says

This position supports advanced technical troubleshooting, system configuration, and operational scaling of our support infrastructure. This role builds on L1 support by owning more complex issues, driving root cause analysis, and supporting system-level improvements. You will play a critical role in ensuring customer success by resolving escalated issues, optimizing workflows, and supporting large-scale initiatives such as firmware updates and system deployments. This position requires both deep technical expertise and the ability to operate independently in a fast-paced environment. Key…

Read more and apply on Safetrust's site

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