Destava

Customer Success Manager

Ripple is hiring for Customer Success Manager in London, UK. Manager level. First seen September 5, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Ripple
Where
London, UK
Level
Manager
First seen
September 5, 2026
Listed via
Greenhouse

What the posting says

Resolve complex product and operational issues by partnering with Support, Engineering and Technical Services, and by leading deep root-cause analysis where required. Represent the voice of the customer across Ripple; collect and communicate customer feedback to Product, Engineering and GTM to shape the roadmap. Maintain admin and operational excellence across your book of business, keeping account data and response SLAs at a consistently high standard. Contribute to scalable Customer Success processes, playbooks and enablement resources, and mentor newer team members through…

Read more and apply on Ripple's site