Destava

Lead Customer Support/Access Mgmt Analyst

RGA is hiring for Lead Customer Support/Access Mgmt Analyst in United Kingdom, London. Manager level. First seen September 29, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
RGA
Where
United Kingdom, London
Level
Manager
First seen
September 29, 2026
Listed via
Workday

What the posting says

A Brief Overview Under limited supervision, is responsible for daily management of Service Desk(SD) and Enterprise Access Management(EAM) metrics, operational efficiencies for the IT Support regarding customer support requests and incidents. Ensures required information is collected and documented within tickets. Conducts day to day management of IT Support functions including leading good customer service practices and adherence to RGA business and technical standards. What you will do - Day to day monitoring of the regional team activity to incorporate consistency and best practice…

Read more and apply on RGA's site

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