IT Help Desk Support Specialist (IT Tier I Support)
CAV1001PALM is hiring for IT Help Desk Support Specialist (IT Tier I Support) in Phoenix, AZ. Junior level. First seen September 18, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- CAV1001PALM
- Where
- Phoenix, AZ
- Level
- Junior
- First seen
- September 18, 2026
- Listed via
- UKG
What the posting says
The Support Specialist is responsible for providing prompt & effective technical support, assisting end users with troubleshooting and resolution of break/fix issues or service requests. The IT Support Specialist will emphasize premium customer service throughout the ticket lifecycle, owning end user communication and documentation as part of an effective IT service delivery model. All IT Support Specialists are expected to self-manage ticket queues & their assigned tickets based on department standards and processes. Employment: Full-time
Read more and apply on CAV1001PALM's site
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