Destava

Director Customer Experience, Provider Journey

BAY1006BML is hiring for Director Customer Experience, Provider Journey in Not specified. Executive level. First seen October 31, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
BAY1006BML
Where
Not specified
Level
Executive
First seen
October 31, 2026
Listed via
UKG

What the posting says

This role uses provider research, voice-of-customer feedback and operational data to identify needs and measure improvement. The Director works across Commercial, Client Services, Clinical Support, RCM, laboratory operations, Technology and Marketing to advance provider onboarding, ordering, TRFs, consent, reports and other journey improvements. This is an individual leadership role with no direct reports, so the ability to lead through influence is essential. Employment: Full-time

Read more and apply on BAY1006BML's site

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