Destava

Customer Care Agent

Ashley Furniture is hiring for Customer Care Agent in Lubbock, TX. Junior level. First seen August 10, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Ashley Furniture
Where
Lubbock, TX
Level
Junior
First seen
August 10, 2026
Listed via
UKG

What the posting says

Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries—any delivery that was not landed 100% and requires customer recovery. The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations. Employment: Full-time

Read more and apply on Ashley Furniture's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.