Helpline Counselor/Care Consultant
ALZ1000ALZD is hiring for Helpline Counselor/Care Consultant in Chicago, IL. Mid level. First seen November 9, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- ALZ1000ALZD
- Where
- Chicago, IL
- Level
- Mid
- First seen
- November 9, 2026
- Listed via
- UKG
What the posting says
Contact Center Care Consultants provide compassionate guidance and support to individuals contacting the nationwide 24/7 Helpline. Using Solution-Focused Brief Therapy (SFBT) techniques, Care Consultants assist constituents with Alzheimer’s-related concerns by offering problem-solving strategies for challenging behaviors, support with decision-making, crisis intervention, guidance during care transitions, and referrals to local resources and services. Care Consultants also play a critical role in educating callers about the progression of Alzheimer’s disease, empowering caregivers, and…
Read more and apply on ALZ1000ALZD's site
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