Senior Director, Contact Centre Operations & Transformation
VAN5000VCSCU is hiring for Senior Director, Contact Centre Operations & Transformation in Surrey, BC. Executive level. First seen October 24, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- VAN5000VCSCU
- Where
- Surrey, BC
- Level
- Executive
- First seen
- October 24, 2026
- Listed via
- UKG
What the posting says
As a Senior Director, Contact Centre Operations & Transformation, you will provide enterprise-level leadership for the modernization of Vancity’s contact centre into a scalable, resilient, and advice-led channel. You will own the multi-year transformation agenda, shaping the future-state operating model, workforce strategy, quality framework, service model, governance routines, and technology-enabled capabilities. Employment: Full-time
Read more and apply on VAN5000VCSCU's site
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