Service Desk Technician III
NTI1000NTVA is hiring for Service Desk Technician III in DC. Senior level. First seen October 24, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
With Destava: How well do you fit? · Tailor my résumé · Write a cover letter
- Company
- NTI1000NTVA
- Where
- DC
- Level
- Senior
- First seen
- October 24, 2026
- Listed via
- UKG
What the posting says
As a Service Desk Technician III, you will be responsible for managing and resolving elevated support desk tickets escalated from Tier 2 or directly assigned to you when necessary. Your primary focus will be to fully resolve complex tickets while adhering to Service Level Objectives (SLOs). Additionally, you will work to prevent further escalations by providing advanced first-touch resolution whenever possible. Maintaining high-quality service, fast response times, and a customer-focused mindset with clear communication will be essential. The ideal candidate should thrive in a fast-paced…
Read more and apply on NTI1000NTVA's site
More jobs like this
Desktop Support Technician - Secret
Save to applyService Desk
Save to applyService Desk
Save to applyService Desk
Save to apply
See all 287 Computer User Support Specialists jobs in Washington, DC
A search agent finds the jobs this list misses: the ones that mean the same without the same words. Have Destava watch for service desk technician iii jobs in DC, new matches every morning on your own account.
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.