Manager, Customer Experience

Company

NIC1003

Where

Woodcliff Lake, NJ

Level

Manager

First seen

August 12, 2026

Listed via

UKG

What the posting says

The Manager of Customer Experience (CX) is responsible for leading the evolution of our Customer Care Team across a growing manufacturing and sales organization while building and fostering a highly engaged, collaborative, customer-centric team culture of operational excellence. This role will champion a data-driven approach to customer experience management, leveraging analytics and performance metrics to enhance service levels, improving scorecard performance, and identify opportunities for continuous improvement. As customer expectations increasingly center on supply chain visibility,…

Read more and apply on NIC1003's site

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