IT Service Desk Lead
HIG1003HIGH is hiring for IT Service Desk Lead in Lancaster, PA. Manager level. First seen August 21, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- HIG1003HIGH
- Where
- Lancaster, PA
- Level
- Manager
- First seen
- August 21, 2026
- Listed via
- UKG
What the posting says
The IT Service Desk Lead plays a critical role in providing day-to-day support to High’s end users and related end user systems. The lead, in conjunction with the Service Desk Technician, serves as the first point of contact for coworkers that need technical assistance. The lead will oversee and assist with IT Service Desk operations; which include assisting the Service Desk Technician to ensure that incoming support calls are answered; responding to support requests; creating tickets for issues and requests, ensuring that tickets are responded to and closed in a timely manner, validating…
Read more and apply on HIG1003HIGH's site
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