Help Desk Administrator
GOO1027GOONG is hiring for Help Desk Administrator in Decatur, GA. Mid level. First seen November 6, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- GOO1027GOONG
- Where
- Decatur, GA
- Level
- Mid
- First seen
- November 6, 2026
- Listed via
- UKG
What the posting says
The Helpdesk administrator is responsible for meeting IT SLA guidelines for end user contact and issue resolution. Escalates unresolved issues to next level support if first-contact remote support, over the phone or other methods, was not successful. Serves as liaison between the end user and the IT department with the main focus on customer satisfaction and timely issue resolution. This position is responsible for documentation of all end user issues and request in the ticketing system. Employment: Full-time
Read more and apply on GOO1027GOONG's site
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