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Service Desk Technician Level 1

Second 61 LLC is hiring for Service Desk Technician Level 1 in Florence, CO. Junior level. First seen August 6, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Second 61 LLC
Where
Florence, CO
Level
Junior
First seen
August 6, 2026
Listed via
Paylocity

What the posting says

This position pays $27/hr Location: Florence, CO Responsibilities: - Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. - Assist with managing escalated customer issues and creation of updates to process and procedure documentation as required. - Resolve problems with or without remote tools. - Consistently achieve First Contact Resolution performance metric. - Accurately document calls and cases. - Be aware of customer’s time restraints and work within those time limits.…

Read more and apply on Second 61 LLC's site