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Customer Care Specialist I

F&M Bank is hiring for Customer Care Specialist I in Archbold, OH. Junior level. First seen November 14, 2026; open as of November 14, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
F&M Bank
Where
Archbold, OH, US
Level
Junior
First seen
November 14, 2026
Listed via
Paylocity

What the posting says

Description POSITION SUMMARY: The Customer Care Specialist I is the entry-level role within the Customer Care (Call Center) team and serves as a "Customer Ambassador" for the bank through phone-based and digital channels. This position is responsible for providing exceptional, friendly, and accurate service to customers while following established procedures and escalation paths to higher-level specialists and other departments when needed. Customer Care Specialists do more than answer phone calls; they establish and nurture positive relationships with customers by actively listening,…

Read more and apply on F&M Bank's site

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