Manager, Service Desk
DCCM is hiring for Manager, Service Desk in Houston, TX. Manager level. First seen November 10, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- DCCM
- Where
- Houston, TX, US
- Level
- Manager
- First seen
- November 10, 2026
- Listed via
- Paylocity
What the posting says
This role is responsible for overseeing daily service desk operations, ensuring exceptional support for approximately 1,000 employees across multiple divisions and locations, and driving continuous improvement in service delivery. What you will do: - Lead and manage the day-to-day operations of the IT Service Desk, ensuring timely and effective support for employees across multiple divisions and locations. - Supervise, coach, and develop Tier 1and Tier 2 support staff while fostering a customer-focused, high-performance support culture. - Manage ticket triage, prioritization, escalation, and…
Read more and apply on DCCM's site
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See all 40 Computer and Information Systems Managers jobs in Houston
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