ITSM Analyst
The Bison Group is hiring for ITSM Analyst in Washington, DC. Mid level. First seen November 10, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- The Bison Group
- Where
- Washington, DC, US
- Level
- Mid
- First seen
- November 10, 2026
- Listed via
- Paylocity
What the posting says
Description As an ITSM Analyst, you will be the primary bridge between our intelligence community customer and our technical implementation teams. You will collaborate directly with senior stakeholders to analyze current business processes, identify service bottlenecks, and design a comprehensive, modern Service Catalog. Your work will directly shape how the organization requests, tracks, and delivers critical communication services. You will translate customer requirements into structured workflows and coordinate directly with a ServiceNow development team to bring these workflows to life,…
Read more and apply on The Bison Group's site
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