Destava

Customer Experience Escalations Specialist

Haffner's is hiring for Customer Experience Escalations Specialist in Lawrence, MA. Mid level, $25 an hour stated. First seen November 4, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Haffner's
Where
Lawrence, MA, US
Level
Mid
Pay stated
$25 an hour
First seen
November 4, 2026
Listed via
Paylocity

What the posting says

As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Do the Right Thing," "Safety in Everything We Do” and “Be Resourceful.” Job Summary The Customer Experience Escalations Specialist primarily owns escalated customer concerns involving Retail Operations, including convenience stores, fuel stations, and car washes, while also supporting escalations from Heating Operations (HOPS). The role manages assigned cases from intake through resolution and follow-up, coordinates internal partners, keeps customers informed, documents…

Read more and apply on Haffner's' site

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