Call Center Manager
Merchants Bancorp is hiring for Call Center Manager in Carmel, IN. Manager level. First seen November 4, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Merchants Bancorp
- Where
- Carmel, IN, US
- Level
- Manager
- First seen
- November 4, 2026
- Listed via
- Paylocity
What the posting says
Description The Call Center Manager is responsible for leading the daily operations of our Bank's contact center to ensure exceptional client service, operational efficiency, regulatory compliance, and achievement of departmental performance objectives. This role provides leadership, coaching, and oversight to Team Leads and frontline representatives while fostering a culture focused on client experience, employee engagement, accountability, and continuous improvement. The Call Center Manager monitors service levels, workforce performance, quality standards, and operational metrics to ensure…
Read more and apply on Merchants Bancorp's site
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