Destava

Customer Service Agent II - Transportation

Watchpoint Logistics, Inc. is hiring for Customer Service Agent II - Transportation in Burlingame, CA. Mid level. First seen October 31, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Watchpoint Logistics, Inc.
Where
Burlingame, CA
Level
Mid
First seen
October 31, 2026
Listed via
Paylocity

What the posting says

6:30am - 3:00pm 9:00am - 5:30pm Customer Service Agent Job Duties - Respond to customer inquiries via phone and email - Prepare accurate customer quotations - Rate shipments according to established pricing guidelines - Generate operational and customer reports - Maintain customer profiles, documentation, and SOPs - Identify opportunities to improve customer service processes - Resolve routine customer issues independently - Support implementation of new customer requirements - Coordinate with internal teams to ensure customer expectations are met - Support quality standards - Participate in…

Read more and apply on Watchpoint Logistics, Inc.'s site

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