Destava

Member Service Center Experience Manager

University of Virginia Community Credit Union is hiring for Member Service Center Experience Manager in Charlottesville, VA. Remote, Manager level. First seen October 31, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
University of Virginia Community Credit Union
Where
Charlottesville, VA
Arrangement
Remote
Level
Manager
First seen
October 31, 2026
Listed via
Paylocity

What the posting says

The Member Service Center Experience Manager is responsible for enhancing and optimizing the member experience across the Credit Union's contact center and digital service channels. This role leads efforts related to contact center technology, chat and secure messaging platforms, service quality programs, reporting and analytics, and process improvement initiatives. A successful candidate will blend operational leadership, technology management, and member experience expertise to create seamless service experiences. This position works closely with Member Service Center leadership and…

Read more and apply on University of Virginia Community Credit Union's site

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