Medical Call Center Representative
Fenway Health is hiring for Medical Call Center Representative in Boston, MA. Junior level. First seen October 31, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Fenway Health
- Where
- Boston, MA
- Level
- Junior
- First seen
- October 31, 2026
- Listed via
- Paylocity
What the posting says
Duties include, but are not limited to, being one of the first contacts to our Health Center: answer calls from patients and other health care facilities/providers, determine the caller's need, help them with their request directly or transfer/take messages as required, proactively identify issues and work to resolve them in areas involving patient satisfaction, and patient flow. Using standard work documents and workflows to determine how to best help callers. Some examples include: determine which provider or department to contact, make an appointment, document patient requests within our…
Read more and apply on Fenway Health's site
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