Destava

Customer Care Specialist (Bilingual)

Servbank is hiring for Customer Care Specialist (Bilingual) in Phoenix, AZ. Junior level. First seen October 30, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Servbank
Where
Phoenix, AZ
Level
Junior
First seen
October 30, 2026
Listed via
Paylocity

What the posting says

What you will do - Answer all borrower calls and verify account information provided through servicing system - Validation in compliance with all data privacy regulations - Identify borrower’s request/inquiry through effective listening skills - Follow and deliver scripted campaigns to the borrowers for determining proper transfer workflow to appropriate departments - Exceed all Daily, Weekly and Monthly call performance targets/metrics (e.g. answer time, abandon rate) as set forth by management - Maintain quality customer service at all times by following all company established protocols…

Read more and apply on Servbank's site

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