Destava

SSA Case Assistance Navigator - Call Center & Field Services

NORTH TEXAS FOOD BANK is hiring for SSA Case Assistance Navigator - Call Center & Field Services in Dallas, TX. Mid level. First seen October 29, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
NORTH TEXAS FOOD BANK
Where
Dallas, TX
Level
Mid
First seen
October 29, 2026
Listed via
Paylocity

What the posting says

This role assists neighbors in a call center and onsite at agency partners, ensuring they understand eligibility criteria and guiding them through the benefits application process. MINIMUM QUALIFICATIONS: Education/Certification: - Associate’s degree preferred; or an equivalent combination of education and/or relevant work experience - Ability to obtain Case Assistance Navigator certification and pass a background check through the Texas Health and Human Services Commission (HHSC) Special Knowledge/Skills/Abilities: - Strong written, verbal, interpersonal, and customer service skills, with a…

Read more and apply on NORTH TEXAS FOOD BANK's site

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