IT Helpdesk Specialist
Unisco is hiring for IT Helpdesk Specialist in Joliet, IL. Junior level. First seen October 27, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Unisco
- Where
- Joliet, IL
- Level
- Junior
- First seen
- October 27, 2026
- Listed via
- Paylocity
What the posting says
Reporting to the IT Helpdesk Service Manager, you’ll deliver hands-on L1/L2 technical support, maintain reliable equipment, and improve service through documentation and automation. This role provides technical guidance without personnel-management responsibility. Your Impact: As an IT Helpdesk Specialist, you will: - Resolve L1/L2 hardware, software, account, and connectivity issues; own tickets, communicate progress, and escalate appropriately within SLA procedures. - Support Microsoft 365, Active Directory, user access, passwords/MFA, Wi-Fi, VPN, and basic network troubleshooting. -…
Read more and apply on Unisco's site
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