Client Care Coordinator - Incident Investigation Specialist
Venture Forthe is hiring for Client Care Coordinator - Incident Investigation Specialist in Niagara Falls, NY. Mid level. First seen October 8, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Venture Forthe
- Where
- Niagara Falls, NY
- Level
- Mid
- First seen
- October 8, 2026
- Listed via
- Paylocity
What the posting says
This position investigates serious reportable incidents, recordable incidents, and complaints; identifies root causes; and recommends corrective and preventive actions that strengthen service quality and compliance. Key Responsibilities - Conduct timely, thorough investigations of client-care incidents, complaints, and other quality concerns. - Review client records and supporting documentation for accuracy, completeness, and compliance. - Identify root causes, contributing factors, recurring trends, and opportunities for improvement. - Prepare clear investigation reports and present…
Read more and apply on Venture Forthe's site
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