Destava

Help Desk Tier 1 Support (Active Secret Clearance required)

Default is hiring for Help Desk Tier 1 Support (Active Secret Clearance required) in KITTERY, ME. Junior level. First seen October 8, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Default
Where
KITTERY, ME
Level
Junior
First seen
October 8, 2026
Listed via
Paylocity

What the posting says

Any IAT Level II Job Description - Receive trouble ticket issues and open Help Desk tickets, via in person at the help desk, over phone, through email, and/or other electronic means. - Requires in-person, on premises support. - Provide help desk ticket resolution in a knowledgeable, friendly, and professional manner meeting the requirements. - Meet SUBMEPP established Service / Support Level Requirements. - Input trouble calls into the SUBMEPP ticket tracking system. - Prior to trouble tickets being escalated exhaust all available resources and documented steps taken in ticket notes. -…

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