Junior Systems Administrator (FBI)

Company

MSM Technology, LLC

Where

Washington, DC

Level

Junior

First seen

October 8, 2026

Listed via

Paylocity

What the posting says

Description - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route, and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback and see problems through to resolution - Utilize excellent customer service skills and exceed customers’ expectations - Ensure proper recording, documentation, and closure - Recommend procedure modifications or improvements - Ability to…

Read more and apply on MSM Technology, LLC's site

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