Destava

USPTO | Tier I | Service Desk Agent | Greenville, South Carolina (SC)

ARES Enterprise is hiring for USPTO | Tier I | Service Desk Agent | Greenville, South Carolina (SC) in Greenville, WV. Junior level. First seen September 17, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
ARES Enterprise
Where
Greenville, WV
Level
Junior
First seen
September 17, 2026
Listed via
Paylocity

What the posting says

Description Position Overview Ares Enterprise is seeking fifteen (15) customer-focused Service Desk Agent (Tier I) to provide front-line technical support to U.S. Patent and Trademark Office employees and contractors. The Service Desk Agent will serve as the initial point of contact for users experiencing hardware, software, account, connectivity, and application-related issues. The successful candidate will receive and respond to customer inquiries through telephone, email, voicemail, chat, Microsoft Teams, and self-service portals. This position is responsible for resolving incidents at…

Read more and apply on ARES Enterprise's site

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