Contact Center Director
Acuity Eye Group is hiring for Contact Center Director in Arcadia, CA. Executive level. First seen September 10, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Acuity Eye Group
- Where
- Arcadia, CA
- Level
- Executive
- First seen
- September 10, 2026
- Listed via
- Paylocity
What the posting says
Position Summary The Contact Center Director oversees Acuity's full contact center operation, spanning inbound patient calls handled through an external call center located in Arcadia and an in-house team responsible for outbound calling, medical records, scheduling, patient inquiries, and service recovery across the organization's clinic network. This role is accountable for external partner performance on the inbound side, direct team management on the internal side, and the overall patient experience delivered through phone and digital contact channels. The Call Center Director partners…
Read more and apply on Acuity Eye Group's site
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