Dedicated Support Analyst I
Blue Alliance is hiring for Dedicated Support Analyst I in Mason, OH. Junior level. First seen August 26, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Blue Alliance
- Where
- Mason, OH
- Level
- Junior
- First seen
- August 26, 2026
- Listed via
- Paylocity
What the posting says
This role represents LayerCake daily while resolving day-to-day technical issues and building trusted client relationships. KEY RESPONSIBILITIES CULTURE & VALUES - Uphold LayerCake's core values in every client and internal interaction TICKET RESOLUTION & SERVICE DELIVERY - Resolve assigned tickets using runbooks, knowledge base articles, and client documentation - Handle common L1 issues (password resets, account management, workstation/printer troubleshooting, application support) - Escalate issues beyond current capability with clear documentation and context CLIENT RELATIONSHIP &…
Read more and apply on Blue Alliance's site
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