Sr. Contact Center Manager
KALSEE Credit Union is hiring for Sr. Contact Center Manager in Portage, MI. Manager level. First seen August 18, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- KALSEE Credit Union
- Where
- Portage, MI
- Level
- Manager
- First seen
- August 18, 2026
- Listed via
- Paylocity
What the posting says
Contact Center Manager is responsible for overseeing and managing the overall performance and strategic direction of the Contact Center. This role will lead managers and frontline team members within the department to ensure the delivery of exceptional member service and operational excellence. The Sr. Contact Center Manager will develop and implement strategies to enhance member satisfaction, optimize processes, and drive performance improvements. Additionally, this role will collaborate with senior leadership to align Contact Center initiatives with broader company goals and foster a…
Read more and apply on KALSEE Credit Union's site
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