Helpdesk Manager
Digital Consultants, LLC is hiring for Helpdesk Manager in Waynesville, MO. Manager level. First seen August 6, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Digital Consultants, LLC
- Where
- Waynesville, MO
- Level
- Manager
- First seen
- August 6, 2026
- Listed via
- Paylocity
What the posting says
This role ensures efficient ticket management, high-quality customer service, and compliance with contract performance standards. The Helpdesk Manager leads Tier 1 and Tier 2 support operations and ensures service delivery aligns with mission requirements. Location: Fort Leonard Wood, MO Duties to include: - Manage daily AV/IT Help Desk operations and technician assignments - Monitor ticket queues, priorities, and resolution timelines - Oversee escalation processes and Tier 2 support coordination - Ensure accurate ticket tracking, documentation, and reporting - Maintain knowledge base, FAQs,…
Read more and apply on Digital Consultants, LLC's site
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