Contact Center Quality Assurance Analyst
Immersion Consulting, LLC is hiring for Contact Center Quality Assurance Analyst in Mechanicsburg, PA. Mid level. First seen August 6, 2026; open as of November 7, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Immersion Consulting, LLC
- Where
- Mechanicsburg, PA
- Level
- Mid
- First seen
- August 6, 2026
- Listed via
- Paylocity
What the posting says
Description The QA Analyst is responsible for evaluating customer interactions to ensure quality, consistency, and compliance with established standards. This role provides actionable feedback and insights to support agent performance and continuous improvement. Immersion Consulting delivers high-quality contact center support for commercial financial services clients, with a focus on accuracy, compliance, and customer experience. Our teams operate in a structured, performance-driven environment, supporting both customers and internal stakeholders through efficient, professional service…
Read more and apply on Immersion Consulting, LLC's site
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