Destava

Ticket Coordinator - Service Desk

Mission First is hiring for Ticket Coordinator - Service Desk in Annapolis Junction, MD. Mid level. First seen August 6, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Mission First
Where
Annapolis Junction, MD
Level
Mid
First seen
August 6, 2026
Listed via
Paylocity

What the posting says

CITZEN MUST HAVE ACTIVE TS/SCI WITH POLYGRAPH DESCRIPTION As part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Requirements REQUIREMENTS - MUST BE U.S. CITIZEN - MUST HAVE TS/SCI WITH POLYGRAPH - Five (5) years’ experience in customer service, help desk, or network operations center environment. Two (2) years supporting a large Enterprise environment. Two (2) years’…

Read more and apply on Mission First's site