CUSTOMER SUPPORT REPRESENTATIVE
Questel is hiring for CUSTOMER SUPPORT REPRESENTATIVE in Not specified. Junior level. First seen September 8, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Questel
- Where
- Not specified
- Level
- Junior
- First seen
- September 8, 2026
- Listed via
- BambooHR
What the posting says
KEY RESPONSIBILITIES 1. Customer Support & Communication • Provide prompt, professional support via email and occasional calls in English and Spanish • Manage, track, and resolve support tickets using a ticketing system • Assist clients with onboarding and ensure smooth adoption of the platform • Deliver product walkthroughs and basic training sessions (EN/ES) 2. Troubleshooting & Coordination Issue •Perform initial investigations of reported technical issues (user error vs. platform issue) •Document findings clearly and escalate to technical teams when needed •Act as a liaison between…
Read more and apply on Questel's site
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