Customer Success Manager - Intellectual Property Software
Questel is hiring for Customer Success Manager - Intellectual Property Software in Valbonne, Alpes-Maritimes. Manager level. First seen September 2, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Questel
- Where
- Valbonne, Alpes-Maritimes
- Level
- Manager
- First seen
- September 2, 2026
- Listed via
- BambooHR
What the posting says
This role will include: > Client Relationship Ownership • Serve as the primary, named point of contact for a defined portfolio of EC+ clients following system go-live. • Build trusted, consultative relationships with key stakeholders at each client, including senior fee earners, IT leads, and heads of IP. • Establish regular structured check-ins and business reviews, ensuring clients never need to escalate simply to get an update. • Proactively identify risk signals early and act before they become churn. > Issue Management & Internal Triage - Own the coordination and communication of all…
Read more and apply on Questel's site
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