Destava

Customer Success Manager - Chinese speaker

Qualifyze GmbH is hiring for Customer Success Manager - Chinese speaker in Barcelona, Catalunya [Cataluña], Spain. Manager level. First seen October 17, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Qualifyze GmbH
Where
Barcelona, Catalunya [Cataluña], Spain
Level
Manager
First seen
October 17, 2026
Listed via
Recruitee

What the posting says

Main Responsibilities: Build and maintain strong relationships with pharmaceutical clients post-sale. Guide customers through the audit journey, ensuring smooth coordination and high satisfaction. Conduct regular check-ins and act as the first point of contact for operational and support matters. Support onboarding, adoption, and ongoing engagement across a high volume of accounts. Drive key success metrics including credit consumption, CSAT, NPS, retention, and renewals. Collaborate with Account Managers on strategic growth opportunities. Maintain accurate CRM records (HubSpot), ensuring…

Read more and apply on Qualifyze GmbH's site

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