Virtual Customer Care Manager II
Pulte is hiring for Virtual Customer Care Manager II in Westborough, MA. Mid level. First seen October 16, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Pulte
- Where
- Westborough, MA
- Level
- Mid
- First seen
- October 16, 2026
- Listed via
- Workday
What the posting says
This role is to be conducted from a division specified location, i.e. a division office or sales office. Primary Job Responsibilities - Coordinate virtual response to customer warranty calls through TechSee platform and MS Dynamics 365. - Conduct analysis of issue via the virtual appointment to triage and determine appropriate next steps. - Create service requests, line items, and work orders in MS Dynamics 365 as necessary based on the results of the virtual inspection. - Manage the Service Request to resolution, confirming that the scheduled repairs are complete, and closing out the SR in…
Read more and apply on Pulte's site
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