Destava

Bilingual Technical Support Specialist

Prometheus Group is hiring for Bilingual Technical Support Specialist in Raleigh, North Carolina. Mid level. First seen August 6, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Prometheus Group
Where
Raleigh, North Carolina
Level
Mid
First seen
August 6, 2026
Listed via
BambooHR

What the posting says

Job Summary: Technical Support Specialist plays a critical role in the customer life cycle and is responsible for timely responses and resolutions to technical product questions and issues. Technical Support Specialists initiate the troubleshooting process and determine the quickest path to resolution. This includes internal testing, issue replication in internal virtual systems, and identifying tickets that require elevation to advanced technical support teammates. The ideal candidate is highly motivated, positive, organized, possesses strong communication skills, and is eager to work…

Read more and apply on Prometheus Group's site