Destava

Customer Support Specialist

Pontosense is hiring for Customer Support Specialist in Toronto, Ontario. Junior level. First seen October 30, 2026, posted 3 times; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Pontosense
Where
Toronto, Ontario
Level
Junior
First seen
October 30, 2026
Postings
3
Listed via
BambooHR

What the posting says

The role You are a hands-on member of our support team, covering both Pontosense and Silvie. You help families at home and care organizations with setup, questions and issues. You work alongside our BPO support team and take on the cases that need more care. You report to the Manager, Customer Support. What you'll own - Tickets from start to finish. Calls, emails and chats from families and care partners, resolved quickly and kindly - Setup and troubleshooting. You help customers get up and running, and you fix what isn't working - Escalations. Cases from the BPO team that need more time,…

Read more and apply on Pontosense's site

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