Product Analyst Middle+ / Senior [Customer Care]
Plata Card is hiring for Product Analyst Middle+ / Senior [Customer Care] in Mexico. Senior level. First seen August 22, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Plata Card
- Where
- Mexico
- Level
- Senior
- First seen
- August 22, 2026
- Listed via
- Greenhouse
What the posting says
We are looking for a highly skilled and motivated Middle+/Senior Product Analyst to lead the analytics function within our Customer Care Team . The Customer Сare agent workspace built on the CRM Platform for handling requests and resolving customer issues. It provides case management, step-by-step procedures and automations that reduce handling time and errors. The agent workspace connects to Telephony and Chat for omnichannel service, and to core banking systems to execute actions safely. It enhances compliance through standardized flows, role-based access, and complete interaction logs.…
Read more and apply on Plata Card's site
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