Destava

Incident Manager - Senior [Customer IT Support]

Plata Card is hiring for Incident Manager - Senior [Customer IT Support] in Mexico. Manager level. First seen September 22, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Plata Card
Where
Mexico
Level
Manager
First seen
September 22, 2026
Listed via
Greenhouse

What the posting says

The Customer IT Support team is responsible for leading and coordinating critical outages, engaging technical and business stakeholders across the company, and driving incidents toward timely resolution. The team plays a key role in minimizing customer impact, maintaining service reliability, and ensuring effective communication throughout the incident lifecycle. As an Incident Manager , you will lead response efforts for high-impact incidents affecting customers and Plata products, ensuring swift coordination, clear communication, and efficient resolution. You will work closely with…

Read more and apply on Plata Card's site

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