IT Support Engineer - Helpdesk

Company

PFH Technology Group

Where

Little Island, Cork

Level

Mid

First seen

August 6, 2026

Listed via

BambooHR

What the posting says

Role Overview: As an IT Support Engineer Level 1 you will be the first point of contact for our clients who are experiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support for common hardware and software problems. Location: Little Island, Cork Contract Length: 12 Months Key Responsibilities: • Provide premium quality phone, email and remote support for customer servers to diagnose and resolve technical issues • Perform basic triage to ensure that the support calls are routed to the correct resolution group • Reassign and schedule support calls with…

Read more and apply on PFH Technology Group's site

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