Senior Analyst, Service Operations
Perpetual is hiring for Senior Analyst, Service Operations in Sydney. Senior level. First seen November 4, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Perpetual
- Where
- Sydney
- Level
- Senior
- First seen
- November 4, 2026
- Listed via
- Workday
What the posting says
As Senior Service Operations Analyst, you'll operate and continuously improve key IT service management practices, working across Technology, the business and external service partners. You'll have broad exposure across incident, problem, change, knowledge and request management, while using service insights to identify risks and improve technology service performance. You will: - Coordinate major incident response, bringing together technology teams and service providers and keeping stakeholders informed. - Manage problem investigations through to root cause and corrective actions, helping…
Read more and apply on Perpetual's site
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