Intake QA Specialist (LATAM)
Ovation Law Firm is hiring for Intake QA Specialist (LATAM) in Not specified. Mid level. First seen October 14, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Ovation Law Firm
- Where
- Not specified
- Level
- Mid
- First seen
- October 14, 2026
- Listed via
- BambooHR
What the posting says
This role reports to the QA Manager and works closely with Intake Leadership and Training to ensure that every client interaction meets firm standards from the very first point of contact. You will be responsible for monitoring and evaluating live and recorded intake calls, scoring interactions against predefined quality criteria and providing clear, actionable feedback to help intake agents continuously improve. Your work will directly impact compliance, client experience and the overall effectiveness of the intake process. Strong English communication skills are essential for success in…
Read more and apply on Ovation Law Firm's site
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