Customer Care Specialist L2
Ooredoo Fintech International is hiring for Customer Care Specialist L2 in Tunis. Mid level. First seen August 25, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Ooredoo Fintech International
- Where
- Tunis
- Level
- Mid
- First seen
- August 25, 2026
- Listed via
- BambooHR
What the posting says
The role serves as the primary escalation point for Level 1 Contact Center teams, taking ownership of complex B2C and B2B customer cases , particularly those involving wallet functionality, payment transactions, account issues, and digital financial services. The position requires a combination of customer service expertise, technical troubleshooting, payment operations knowledge, analytical problem-solving, and strong stakeholder coordination to ensure complex issues are resolved efficiently and within agreed Service Level Agreements (SLAs). 🛠 What You’ll Get Your Hands On - Handle and…
Read more and apply on Ooredoo Fintech International's site
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