Regional Contact Centre Transformation - AVP/VP

OCBC is hiring for Regional Contact Centre Transformation - AVP/VP in OCBC Singapore. Executive level. First seen November 5, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company: OCBC
Where: OCBC Singapore
Level: Executive
First seen: November 5, 2026
Listed via: Workday

What the posting says

Role Summary The role will be part of the Regional Contact Centre team with dual responsibilities across Risk & Control Management and Regional Contact Centre Transformation. The role will support a strong risk and control environment for the Singapore Contact Centre while also driving regional transformation initiatives aimed at improving customer experience and operational efficiency through AI, digitalisation and data insights. The role requires a strong balance of risk management, operational knowledge and transformation capabilities, working closely with Contact Centre Operations,…

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