Senior Associate, Deskside Support
OCM India GCC Private is hiring for Senior Associate, Deskside Support in Los Angeles, California. On-site, Senior level, $115k–$145k a year stated. First seen November 10, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- OCM India GCC Private
- Where
- Los Angeles, California
- Arrangement
- On-site
- Level
- Senior
- Pay stated
- $115k–$145k a year
- First seen
- November 10, 2026
- Listed via
- Workday
What the posting says
The ideal candidate will have excellent people and communication skills and a strong technical background. The individual will be required to be in the office 5 days a week. - Serve as senior technical resource for complex end-user issues requiring advanced troubleshooting across hardware, software, and enterprise applications. - Handle tier 1 escalations and provide technical guidance to junior helpdesk staff. - Triage and prioritize incoming requests via phone, email, messaging, and service desk system, making independent decisions on escalation paths for critical issues. - Document…
Read more and apply on OCM India GCC Private's site
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